王靜嬋、 許瓊文

Ching-Chan Wang,Julia Chiung-Wen Hsu

社會支持 ； 創傷新聞 ； 創傷壓力 ； 新聞記者

social support ； trauma news ； traumatic stress ； journalists

近年來天災、人禍頻仍，採訪創傷與災難事件的記者，卻沒有受到如消防、救難等第一線人員相同地重視，本文援引預測創傷壓力的重要變因—社會支持系統，檢視國內記者採訪創傷新聞後的創傷壓力、壓力來源，及社會支持採用現況。本文深度訪談電視新聞記者，發現採訪重大事件的記者部分經歷創傷壓力徵狀，當時多半不自覺或選擇自我療傷，只有少部分轉向社會支持系統，而尋求閱聽人、輿論肯定與傳統儀式的社會支持是國內情境的特殊發現。

Although they are some of the first responders to man-made or natural disasters, journalists do not garner the same amount of attention regarding traumatic stress alleviation as do rescue workers. This study uses studies on the social support systems used to increase journalists' resilience to examine Taiwanese journalists' reactions. In-depth interviews were conducted with 15 TV journalists. This study found that journalists who cover severe disasters experience traumatic stress, although most are not aware of this fact at the time. Those who recognize traumatic stress typically attempt self-adjustment and rarely rely on social support or counseling interventions. For the social environment of Taiwan, our distinctive findings showed that journalists tend to find support from their audiences or public opinion, relying on traditional cultural rituals, such as inoculations, excuses, and remedies.